Z
ZEN / OPERATIONS
Ecosystem Cockpit
--:--:--
SYS NOMINAL
INFRA PARTIAL
ZenPays TPS 18.2K (+4.2%) ZenTrust p95 latency 218ms (+62ms) ZenWallet uptime 99.992% / 30d ZenRouting throughput dampened in eu-west-2 ZenCards auth success 99.81% ZenBanking scheduled maintenance 02:00 UTC tomorrow ZenId token issuance 4.1M / 1h ZenOTC matched volume $412.8M / 24h ZenVault read p50 9ms ZenPays TPS 18.2K (+4.2%) ZenTrust p95 latency 218ms (+62ms) ZenWallet uptime 99.992% / 30d ZenRouting throughput dampened in eu-west-2 ZenCards auth success 99.81% ZenBanking scheduled maintenance 02:00 UTC tomorrow ZenId token issuance 4.1M / 1h ZenOTC matched volume $412.8M / 24h ZenVault read p50 9ms
// SYS.HEALTH.AGGREGATE
REV 2.41 · OPS
Ecosystem Status
Operational
All six product surfaces are accepting traffic. One foundational service (ZenTrust) is reporting elevated latency. Mitigation in progress.
Incidents
02
↑ 1 vs 24h
Impacted
01
of 6 surfaces
Avg latency
142ms
↑ 14ms vs 1h
Error budget
87.4%
remaining · 30d
// HEALTH.SCORE
0–100
0 50 100
94.2
COMPOSITE HEALTH
// SURFACE.MATRIX
6 / 6 UP
By Surface
  • ZenOTC99.99
  • ZenPays99.98
  • ZenWallet99.81
  • ZenPulse99.97
  • ZenCards99.95
  • ZenBankingMAINT
// 02 · PRODUCT.SURFACES
CARDS · 6
Product surfaces
Live operational read for each customer-facing product.
SURFACE / 001
ZenOTC
HEALTHY
UPTIME
99.99%
LATENCY
88ms
ERRORS
0.04%
VOLUME
$412M/d
DEPS ZenId · ZenVault · ZenTrust
SURFACE / 002
ZenPays
HEALTHY
UPTIME
99.98%
LATENCY
140ms
ERRORS
0.11%
TPS
18.2k
DEPS ZenId · ZenRouting · ZenVault
SURFACE / 003
ZenWallet
DEGRADED
UPTIME
99.81%
LATENCY
312ms
ERRORS
1.4%
TPS
9.7k
⚠ ZenTrust slow ZenId · ZenVault · ZenTrust · ZenRouting
SURFACE / 004
ZenPulse
HEALTHY
UPTIME
99.97%
LATENCY
62ms
ERRORS
0.08%
EVENTS
2.1M/h
DEPS ZenVault · ZenRouting
SURFACE / 005
ZenCards
HEALTHY
UPTIME
99.95%
AUTH
99.81%
DECLINES
2.1%
TPS
6.4k
DEPS ZenId · ZenTrust · ZenRouting
SCHED. MAINT
SURFACE / 006
ZenBanking
NOMINAL
UPTIME
99.94%
LATENCY
198ms
ERRORS
0.18%
ACCOUNTS
1.2M
◇ window 02:00 → 02:30 ZenId · ZenVault · ZenRouting
// 03 · INFRA.RAILS
DEPENDENCY MAP
Foundational rails
Upstream services. A wobble here cascades downstream.
HEALTHY DEGRADED OUTAGE
ZenOTC ZenPays ZenWallet ZenPulse ZenCards ZenBanking ZenId identity / auth ZenVault ledger / kv ZenTrust risk / fraud ZenRouting payment rails UPSTREAM RAILS · all six surfaces inherit from this layer ↳ ZenTrust dampened → ZenWallet, ZenCards, ZenOTC at risk
ZenId
p50 12ms · p99 41ms · 4.1M tok/h
ZenVault
p50 9ms · p99 28ms · 0 queue
ZenTrust
p50 84ms · p99 412ms · 1.2K backlog
ZenRouting
p50 18ms · p99 64ms · 0 retries
// 04 · INCIDENT.LOG
TAIL · LIVE
Incident timeline
Last 90 min · auto-scroll
14:42
AMBER · OPEN INC-2041
ZenTrust latency elevated
p99 climbed from 96ms → 412ms in eu-west-2. Risk scoring queue depth at 1.2K. Auto-failover armed.
ZenWallet ZenCards
14:38
AMBER · INV. INC-2040
ZenWallet authorization timeouts
0.4% of authorize() calls exceeding 2s deadline. Correlates to INC-2041.
14:12
GREEN · RES. INC-2039
ZenRouting failover · ap-south-1
Hot standby promoted. 23 minutes from detect to resolve.
13:55
MAINT CHG-118
ZenId rolling deploy · v4.2.1
Canary 5% → 100% over 18 minutes. No regressions detected.
13:10
GREEN · RES. INC-2038
ZenPulse webhook backlog cleared
Queue drained from 84K → 0 in 4 minutes after worker scale.
RCA·SUGGEST
87% probability ZenTrust risk-scoring backlog is driving ZenWallet auth timeouts. Suggest: shed non-critical scoring traffic.
// 05 · TPS.AGGREGATE
WINDOW · 60m
Transactions per second
48,217 ▲ 4.2% / 1h
// LAT.P95
ms
P95 · LATENCY
218 ms
▲ 62ms vs baseline
// ERR.MAP
24h
Error heatmap
00:00NOW
LOW HIGH
// REGIONS
GEO · 9 ZONES
Regional posture
Edge availability across zones
us-east-1 us-west-2 eu-west-1 eu-west-2 ⚠ eu-central ap-east-1 ap-south-1 ap-southeast sa-east-1
7 healthy
1 degraded
1 maintenance
// EVT.STREAM
TAIL -f
Live event stream
REC
// SLO
30d
Error budget
Burn vs allowance per surface.
ZenOTC98.2% left
ZenPays91.7% left
ZenWallet42.1% left
ZenPulse96.4% left
ZenCards88.0% left
ZenBanking94.5% left